At Dr Sylvia - The Skin GP, we are committed to providing high-quality, patient-centred care and welcome feedback from our patients. We value both positive comments and constructive suggestions, as these help us continually improve our services.
If you have any concerns about your care, we encourage you to raise them directly with the clinic so they can be addressed promptly and fairly. A formal complaints policy is available within the clinic, and information on how to make a complaint or provide feedback can be requested at reception. All feedback and complaints are handled confidentially, respectfully, and in line with best practice.